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Internet speed 14mbps while i pay for 50mbps

  • 20 February 2021
  • 1 Antwort
  • 18 Aufrufe

Hi I have chossen O2 DATA M HOME PLAN and paying for 50mbps speed.  But my Internet is very slow and its of speed 14mbps.  Please let me know how to solve this issue.  As I'm working from home and it's been hectic with slow Internet. Kindly help quickly. 

Edit o2_Lars: Moved from DSL/Router to English/Broadband


1 Antwort

Hello @Sandy35 and welcome to our o2 community :-)

In a situation like this working from home has become the new normal, a fast and reliable internet connection is of high importance.

If using an internet connecton via a mobile network there are many factors that influence the attainable speed and stability of the connection. If you have the possibility to place the LTE router closer to a window or in a windo that is facing the LTE antenna you may recieve a higher speed. 

Since a mobile network is a shared medium it is still possible that even under perfect circumstances the maxmum speed will not be reached in all cases.

Regards,

Lars

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