Dear o2 Team and community,
I am working from home as any other person nowadays. Internet connection is crucial for me. However, Internet signal lost at least 3 times a day. It comes back 10-15 mins or 1 hour later. This is not manageable for me.
I contacted o2 service center in the previous weeks. You decided to send a new router to me (although I don’t think that’s the reason) and I installled the new router. Nothing changed. Suddenly Internet signal on the router starts blinking and my connection drops.
When I’m connected, it’s super fast and I don’t have any problem. But then suddenly it drops.
Please help me out to solve this problem. I speak English only so your help in English will be appreciated.
Best Regards,
Can