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Internet problems

  • 7 April 2021
  • 1 Antwort
  • 20 Aufrufe

Ok so i sign a contract with u 2 weeks ago with 3 freinds of mine, they have teacnique guy coming to them this friday to do internet in there house, now i got an email that saying that i need to write the correct adress, so its: XXXXXstrabe 3XX, postal: XXXXX, 3rd floor, XXXXX in the buzzer menu down the building, i have a internet box in the wall where the line connecting with the number: Z8902.

I didnt recive my fritz box too and they (my freinds) got it already, idont know what the problem but if u cant solve it tell me and ill do a contract with other network companies. 

 

Edit by MXP_Alex: Moved to English o2 Community and deleted personal information


1 Antwort

Hi @Galkl 

Welcome to our o2 community.

I am sorry for the sloppy start, if you still need assistance don’t hesitate to contact us via private message to our @o2_Support User.

We need your name, date of birth, address and the e-mail address you told us when ordering the contract. 

Best Regards Matze  

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