Skip to main content
Frage

Internet Connection not stable

  • 20 April 2020
  • 1 Antwort
  • 108 Aufrufe

Good afteroon,

 

my internet connection is not stable, it disconnects after 20-30 minutes for 20 seconds more or less. I have tried everything, restarted the router, connectors etc. Lights look okay.

 

I am facing this problem for the last two weeks and I really need a solution as as many people, I am doing home office. 

Please help

thanks

Miguel

1 Antwort

o2_Manga

Hi @Mike2020,

 

welcome to our community. Did you try our DSL Hilfe App to check your line? And how old is your router? Do you have the chance to test a different device. Maybe your router is damaged and needs to be replaced.

 

Would you please check these options and get back to us?


Greetings

Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.

Deine Antwort


Allgemeine Nutzungsbedingungen der O₂ Community