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Good afteroon,

 

my internet connection is not stable, it disconnects after 20-30 minutes for 20 seconds more or less. I have tried everything, restarted the router, connectors etc. Lights look okay.

 

I am facing this problem for the last two weeks and I really need a solution as as many people, I am doing home office. 

Please help

thanks

Miguel

Hi @Mike2020,

 

welcome to our community. Did you try our DSL Hilfe App to check your line? And how old is your router? Do you have the chance to test a different device. Maybe your router is damaged and needs to be replaced.

 

Would you please check these options and get back to us?


Greetings


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