Hello @little rain ,

welcome to the o2 Community .

We’d be happy to make you an offer concerning your my Home Contract. When you change to the my Home L, you’ll need a new router as the 7490 is not suitable for Supervectoring. Would you like to rent a new router from us in that case or would you rather want to buy your own hardware?

Kind regards, Sven

Hi, I would like to rent a new router for tarif upgrade. but I have just got my current contract from my friend by contract owner change, if I upgrade the contract now, Do I need to pay for the one-time fee again?

hi @o2_Sven

I would like to rent a new router for tarif upgrade. but I have just got my current contract from my friend by contract owner change, if I upgrade the contract now, Do I need to pay for the one-time fee again? 

Edit o2_Sven 14.07.2023/12:16: Removed the full quote

hello @o2_Sven

??? 

Hello @little rain ,

if you mean the one time fee for the connection itself, then no. For the router there will be one-time fees. You’ll get an offer that will list everything and you can then decide if that fits what you want or not. The offer itself will stand for 8 days, so you’ll have plenty of time for that. In terms of routers that would be suitable, we currently offer two models. The HomeBox 3 that would come with a monthly fee of 3,99€ or the FritzBox 7590AX that would have a monthly fee of 6,99€. Once I know what router you want, I’ll send you the offer to the email address that you’ve entered as your contact in mein o2.

Kind regards, Sven

hi @o2_Sven 

Thank you very much. I would prefer to rent the 7590AX router, which may have better performance from my understaning.

@o2_Sven 

Und was ist mit den Einmalgebühren von 9,99€ Versand und 49,99€ Bereitstellungspreis? 

@Bollermann Ich meine, dass kann im Zuge eine VVL / Upgrade des my Home Vertrages erlassen werden. War in der Vergangenheit so, ob heute noch so ist, dass muss @o2_Sven beantworten.

Ich habe die möglichen Gebühren erwähnt, die Höhe kann Sie dann ja dem Angebot entnehmen und könnte zu dem Zeitpunkt dann immer noch ein informierte Entscheidung treffen.

Schöne Grüße, Sven

Hello  @little rain,
I have seen that you have decided on an offer in the meantime. 
Is everything OK or do you have any questions? 

Kinde Regards, Solveig