Hello @fk7184 ,

welcome to the o2 Community .

I’m sure we’ll be able to find out what’s going on with that router and get you online.

I assume the connection itself has been activated by now? The router is usually delivered about a week before the activation as such a FritzBox 6660 Cable was listed among the information you got in the Welcomeletter of the contract?

Kind regards, Sven

Hello! Thank you for a quick reply. No, the activation date is 26.06.2022. Also, I got email from O2, right after the above request, that the router will be send shortly. So, I think thank you and looking forward my package :)

Best regards

Hello @fk7184 ,

those are some good news. Should you have any other questions concerning the contract, you know where to find us .

Kind regards, Sven