Hello @Kishen,
Welcome to the O₂ community!
Thank you for addressing the community with your request.
You can only register with your Landline number (Rufnummer) after the contract has been activated.
Alternatively, you can call the English support at: 089 66 66 30 08 1 Mon. - Fri. 8 am - 8 pm, Sat. 10 am - 6 pm, on workdays. (Except tomorrow you will not reach anyone because tomorrow is a public holiday.)
It can take up to 14 days for a moderator to come by due to high demand for help.
Best regards | RhobarDerIII
Hello @Kishen,
You can only register with your landline number once the contract has been activated.
Best regards
Hi thanks for your reply.
How do i track the status of my contract?
How do i check whether the Mac address is updated.
When i made a test by connecting the router, the browser page did not land on the O2 page as communicated in the letter by O2.
What should i do? Please advise.
Regards,
Kishen
Hello @Kishen,
You cannot check the status, not even the MAC address. You have to wait for the leap day.
Best regards
Appreciate the answer.
Thanks!
Could you please suggest for the following question.
When i made a test by connecting the router, the browser page did not land on the O2 page as communicated in the letter by O2.
What should i do? Please advise.
Regards,
Kishen
@Kishen What exactly Fritzbox you want to use later? Please include with the AVM Art. Nr.
And is the complete new or used?
Hi, it's a new AVM fritz box.
Fritzbox 6660 cable. It's 2000 2910.
Hi, it's a new AVM fritz box.
Fritzbox 6660 cable. It's 2000 2910.
This version will definitely work with o2 cable. After you provide the CM-MAC to o2. 
Hi, I did communicate that to the hot line customer service last week. Should I call them and find out whether they have indeed updated the CM Mac address?
Hello all, today is the activation day. The power Led is still blinking. And I could not register in Mein O2 with the rufnummer. Kindly advise.
Regards,
Kishen
Hello @Kishen ,
welcome to the o2 Community 
.
How are things looking with your cable connection and the registration for mein o2? Have things worked out or can we still support you here with something?
Kind regards, Sven
Hi, I have registered in mein O2 successfully. But unfortunately the cable Internet is not working even after the activation Date 30.05.2023. Have checked the router, everything is clear, the technicker has closed the ticket saying that the router has not configured.
I did factory reset and did all the steps as advised and yet it's still not working. Can you support me on this please.
Hello @Kishen,
unfortunately we can't help here in the community in a timely manner in the event of disruptions. It is therefore advisable to call our customer service directly and report the failure. Our technical support staff can then check the line and, if necessary, order a technician to repair the connection.
You have probably already made contact in the meantime and I hope that your connection is now up and running.
Please let us know if you need any further assistance.
Best regards
Giulia
