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i can't find my WLAN on my laptop


Hello, everyone

 

I applied my internet and Louter from O2. Now I get a Louter and try to connect it to my Laptop through WLAN. But I can't find it on Laptop. Lights on my louter are totally turned on, but I can't understand why. Please help me.

* My laptop doesn't have LAN port

My Louter WLAN ID is o2-WLAN01

 

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Lösung von blablup 11 March 2024, 16:28

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Benutzerebene 7
Abzeichen +1

Please try to perform a factory reset of your o2 Homebox 6642 or 6742 by keeping the reset button pressed for 10 to 30 seconds. I would recommend to pull the TAE plug before the reset and plug it in after the reset and reboot of the o2 Homebox. 

Hello @Sibalzogatne,

welcome to our o2 Community 😀

Did blablup's tip with the reset help you and is your WiFi ID now displayed on your Laptop?

Please let us know if you need further support.

Best regards

Giulia

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