Hello, I am looking on how to cancel my O2 homespot plan? Our new address has poor signal and cannot get a good reception. If I remember correctly, our plan was set up as a special offer and we bought out the price of the router so we can cancel anytime.Can someone help to check? Thanks.
Seite 1 / 1
Hi
Welcome to our o2 Community.
I am sorry to hear that your new address has bad network coverage.
If you want to cancel your contract you can sent a written cancellation letter to
Telefonica o2
Kundenbetreuung
90345 Nürnberg
Our colleagues from back office will take care of your concerns.
Best Regards
Matze
Deine Antwort
Werde Teil der O₂ Community!
- Melde dich bei Mein O₂ an (oder registriere dich schnell)
- Wähle deinen Nutzernamen für die Community
- Erstelle dein Thema oder deinen Kommentar und lass dir schnell und unkompliziert helfen
Anmelden
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
