Hello, I started using Homespot since this month but the internet spped has been very slow (on average 2-4 Mb download speed and 0,5-2 Mb upload speed). The signal also seems to be weak all the time. I have tried everywhere to put the router but it didn’t help at all. With this speed I can’t work at all from home. What can I do to improve the internet performance?
My address: Oppelner Str., 10997, Berlin
Why don’t you use a DSL-, cable- or fibre optic connection? I can't imagine that no wired connection technology would be available in this central location.
Hi
welcome to the o2 community 
Nobody likes that kind of “speed”, I can tell 
Lets have a look, you give some more details on this:
Have you checked the situation with our Live Check already? If not, give it a try.
Together, we can fix this issue.
Best regards,
Paul
Good morning
Even though you haven't replied here, I wanted to let you know that we would be very happy if you got in touch again 
Please let us know how things have gone with your homespot and the speed.
Kind regards, Kathi
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