home internt problem (internet red light blinking)

Moin Moin,

call the hotline…

O2 Service in English 

Our English-speaking postpaid and landline support for you. We are happy to assist you.

089 66 66 30 08 1

Mon. - Fri. 8 am - 8 pm, Sat. 10 am - 6 pm, on workdays

Hallo,

Thank you but it didn't  helped at all. They said the only way they can help me is through a troubleshooting that is in german. I’ve done that already and didn't work. The problem still there and I don't know what else to do now.

@Valeg What router you exactly use? And own one or original rented from o2?

Rented from O2. The Home Box 3

Hello @Valeg ,

welcome to the o2 Community 💙.

Do you have more than one phone socket in your apartment? If that is the case, have you already tried the other one?
Concerning contacting the technical department, do you have someone that could translate for you?

Kind regards, Sven