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hi, I had an order that did not reach me, but I was told that you will return my money back. When will this happen? This is the order number WSHW489XXXXX
Edit o2_Bianca: Order number removed. Please do not post personal data

Hello @Costi123 thank you for writing us and welcome at our community. Its a pity that you didn´t reiceive your order. Why didn´t it get to you?

When did you order and when did you get the note that it will be refundet to you. The amount will be refunded to you in the same way you paid and may take one to two weeks.

Kind reagrds, Ines.

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