Hi team,
I have an DSL connection with speed of 16 mpbs, however since I have shifted my apartment to Stuttgart, not getting proper internet speed. The speed I am getting these days is only 5 mbps, which is too low to work from home. I talked to O2 team couple of times, earlier they said they will increase the bandwidth, but it also didn’t work for me. Then I called O2 again and they said its not possible for me.
I verified the network availability earlier also when I was shifting apartment with O2 team and they said its possible that I would get good speed, but now I am not.
The guy from O2 who configured my connection in new apartment and the O2 technical team also said I need to talk to the O2 customer service agents to discuss if I can get any resolution. Please help me to resolve the issue, as its impacting my office work.
Regards
