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Hello,

I had a technician appointment today and He did the setup and told me to wait for 10 mins. I can see the WLAN and the DSL lights are on. Internet, Telefone and info llights are off.I can connect to the router over the phone and laptop but there is no internet. Can you please let me know whether O2 activates the internet connection given some hours of time or is there a problem here? I tried calling the hotline but the automated voice just took my phone number and started reading a whole set of clauses about security etc

 

Best regards,

Vinay

Edit o2_Lars: Moved from DSL/Router to English/Broaband

Hello @yanivc89 and welcome to our 02 community :-)

on the date of the activation it sometimes may take some time until the connection is fully established and the access to the internet is possible. A restart may sometimes help.

How does it look like now? Does everythink work as it should? :-)

Regards,

Lars

Hello Lars, 

Thanks for writing back. True. It took almost 3 to 4 hours before I got access to internet. I did restart couple of times. But I guess it's the initial process of fully establishing the connection as you said.

Best regards, 

Vinay Kumar

@yanivc89 restarts from internet (flash your DSL Led at the router) is not good sign. Please report again begin of week.

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