Hello
Today, the technician came in the morning and do the activation. But untill now there is no internet connection. I try to run the diagnos and there is stated no internet connection.
edited by Thomas3 and moved to English o2Community-Broadband & Landline 15.12.23/14:34
Hello
welcome to the o2 Community 
.
I’m sure we’ll figure out what’s going on with your internet connection. Are we talking about a DSL or cable connection here? You’ve connected the router aleady and it’s not getting a signal from what you’ve written, what model of router are you using and what exactly is it showing?
Kind regards, Sven
Hello
welcome to the o2 Community .
I’m sure we’ll figure out what’s going on with your internet connection. Are we talking about a DSL or cable connection here? You’ve connected the router aleady and it’s not getting a signal from what you’ve written, what model of router are you using and what exactly is it showing?
Kind regards, Sven
Im DSL user. Currently using router Fritz Box 7590 AX that povided by O2. Its showing no internet connection after run the diagnos.
Hello
from what I can see you are now online with your connection? Was the issue with the username and password or was it something else?
Kind regards, Sven
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