Today was the appointment for Wifi connection. The Duetsche Telekom guy came and asked me for the telephone connection point. I showed him that there is a connection point in the house. But he said I need the connection point of the full house (mehrfamilien haus). Then since I dont speak German, i called the other building inmates to show the house telephone point. The DT guy checked and in the meantime, everybody there said that I have a house connection point already. At this point the guy got angry (he always was angry and was throwing tantrums at me). I wore my shoes to come down and he was like: do you think I have the whole day to wait for you? he verbally fighting for every small thing throughout. Give me the ladder: I was pulling the out the ladder and he is like: Common man, fast. I dont have time for this and he kept shaking his head in dissapointment. I felt so disgusted at this event today morning with office work. In any other country, this man would have been taken to task by authorities. he refused to give his details or identification and said I wont give the connection to you. Do whatever. Go fix another appointment and sped away in his car. O2: i know you have to rely on these guys, but what nonsense is this as a customer that I have to face. I am totally embarassed and helpless in this country not knowing the language. What can I do now? For a simple internet connection should I go through this much? I paid money and am waiting for the service.
Edit o2_Antje: Moved to Englisch Community
Lösung von schluej
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