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Hello

I’m moving to a different floor in the same apartment. So even in this case, I should ask for the change of connection or the previous connection works?

 

 

Hello @pradeep1560 and welcome to our o3 community :-)

If you are moving to a new flat it is necessary to place a moving order so you can use your DSL connection after moving. The connevction will not work in a new flat.

You will find all necessary information on this page. :-)

Regards,

Lars

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