Hi
I have opted for O2 DSL connection and the technician from TK visited on 03.08.2023 to activate the internet but The internet is still no activated yet.

I have my own modem the Modem I have is o2 Homebox 6741. Initially I was given a contract with Cabel, since the router is not for cable technology I switched the to DSL. But in my new contract there is no Access Pin entered anywhere I am unable to find it.Also in the router DSL and power buttons are green along with the info button which is red

I opened the webpage 192.168.1.1 and after creating the router password I obeserved that the internet is not activated.



Is there a resolution for the same.

I have raised a technical ticket with o2 team Ticket Number:XXXXXX

It has been more than month already I am still unable to use internet at my house

Edit o2_Sven 09.08.2023/19:14: Moved thread from Austausch rund um die o2 Community to English o2 Community: Broadband & Landline, removed personal information