Warum O2
Warenkorb
Service
Frage

Double charge on first invoice


Hello! I just got my first invoice and I notice that the Anschlusspreis Option O2 HomeSpot is been charge double for the same amount. Can you guide me on why this is happening and how i can get it fix. Also, i was told that i can get my first invoice cost reduce since it took 2 weeks for the sim card to arrive so i was without access to internet for that time, 

 

thanks

 

karen 


2 Antworten

Hello @kdowns,

Can you upload an anonymized screenshot of your invoice?

Best regards

Hello @kdowns,
sorry to keep you waiting. 🌺 We haven't heard from you yet. Have you been able to resolve your issue in any other way? We'll be happy to help you otherwise, just let us know.🤗
Kind regards Bianca

Deine Antwort