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Hello my beautiful people!

i can’t remember if I purchased my router or if I’ve been leasing it during my entire internet service. I believe I purchase it because I’ve been paying the monthly fee of 39,99. Nonetheless, is there a way to confirm this? I will be cancelling my account in 2 months due to a move. I’m trying to avoid any future problems.

my router’s serial number is:

xxx

Thank you for your help.

 

edit o2_Manga: persönliche Daten entfernt

o2 doesn't sell routers so you will need to return it.

Please use the o2 DSL returns portal to return your rental router when your contract ends. If self-disposal is possible, the portal will offer you this option.

Hi @Jlo89 

 

welcome to our community. :slight_smile:

You can check the serial number in DSL return Portal as @blablup mentioned above. Please make sure to send back the device within four weeks after the contract has been finished.

 

Greetings

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