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do i need to buy a modem/router for my new dsl conndction

J
Rang

Hi, I have ordered a new DSL connection via O2. Do I need to buy a separate modem or is it included in the tariff price and would be delivered to me? 

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Lösung von o2_Sven 25 March 2022, 11:27

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o2_Sven

Hello @Jsehgal ,

welcome to the o2 Community 💙.

When you ordered your DSL Contract you should have been able to choose if you want to receive a modem/router unit to go along with your contract for a small monthly fee. You can of course also use your own one, Here it is important that you choose a model that fits to the connection that you have ordered from us. Are you getting a DSL or Cable connection and which contract did you get, for the my Home XL with it’s higher speed you would need a model that is capable of Supervectoring.

 

Kind regards, Sven

Der Wochenrückblick - https://g.o2.de/wcr
J
Rang

I do not remember if I selected the option to get a modem or not. Is there any way that I could cross check that? 

o2_Sven

Hello @Jsehgal ,

you should be receiving several documents for your new contract, among those should also be a list of everything that is included within your order. If you elected to receive a unit from us, then it would be listed there.

 

Kind regards, Sven

Der Wochenrückblick - https://g.o2.de/wcr

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