Hi, I have ordered a new DSL connection via O2. Do I need to buy a separate modem or is it included in the tariff price and would be delivered to me?
Hello
welcome to the o2 Community .
When you ordered your DSL Contract you should have been able to choose if you want to receive a modem/router unit to go along with your contract for a small monthly fee. You can of course also use your own one, Here it is important that you choose a model that fits to the connection that you have ordered from us. Are you getting a DSL or Cable connection and which contract did you get, for the my Home XL with it’s higher speed you would need a model that is capable of Supervectoring.
Kind regards, Sven
I do not remember if I selected the option to get a modem or not. Is there any way that I could cross check that?
Hello
you should be receiving several documents for your new contract, among those should also be a list of everything that is included within your order. If you elected to receive a unit from us, then it would be listed there.
Kind regards, Sven
Deine Antwort
Werde Teil der O₂ Community!
- Melde dich bei Mein O₂ an (oder registriere dich schnell)
- Wähle deinen Nutzernamen für die Community
- Erstelle dein Thema oder deinen Kommentar und lass dir schnell und unkompliziert helfen
Anmelden
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.