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DHL Contract termination form for moving abroad

  • February 18, 2022
  • 4 Antworten
  • 54 Aufrufe
A
Besucher:in

 I terminated the contract last December 2021 and i sent the termination letter and i returned the router and im still receiving the bill for Feb 


Kundennummer:
XXXXXXXXXX

 

What do I need to do next?

 

Rgds

Edit o2_Lars : Please never post any personal information in a public forum.

 

    4 Antworten

    bs0
    Legende
    Forum|alt.badge.img+43
    • bs0Legende
    • Legende
    • February 18, 2022

    If you are terminating the contract early due to moving abroad, did you also send the Abmeldung from Germany and proof that are living abroad permanently? These are necessary.

    In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
      o2_Jessica
      • o2_JessicaTeam
      • Team
      • February 22, 2022

      Hello @Ale79,

      Welcome to the o2 Community! Thank you for your enquiry.
      Can you give us some feedback on @bs0s message? Was it a regular termination or an extraordinary termination due to a move abroad?

      Kind regards
      Jessica :sunny:

      Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!
      A
      Besucher:in
      • Ale79
      • Autor
      • Besucher:in
      • February 23, 2022

      Hi Jessica, 

      I moved abroad. I did not send the abmeldung. Jus the termination letter and I returned the DHL router before i left the country. Where should i send the abmeldung? Can i do it via fax or email?

      Thanks for your help

        o2_Matze
        • o2_MatzeModerator
        • Moderator
        • February 24, 2022

        Hi Jessica, 

        I moved abroad. I did not send the abmeldung. Jus the termination letter and I returned the DHL router before i left the country. Where should i send the abmeldung? Can i do it via fax or email?

        Thanks for your help

        Hi @Ale79 

        Fax would be a perfect option \o/ 

        The fax number is  +491805 571766

        Best regards Matze 

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