Skip to main content
Warum O2
Warenkorb
 Service
Lösung

Contract Withdraw

  • August 11, 2020
  • 3 Antworten
  • 73 Aufrufe
O
Besucher:in

Hello,

I cancelled my contract and send the device as I told. Also, recieved an e-mail telling me everything is fine. I left germany 6th of August and of course before leaving closed my bank account. Today my neighbour found a letter from O2 about a payment. What should i do? Before leaving I was told everything is fine and I’m done with O2. 

 

edit o2_Manga: verschoben nach Englisch o2 Community:Broadband/DSL

Lösung von o2_Lars

Hello @Oezaltun,

okay, If it is an invoice and you payed the amount that I assume everything will be fine then :-)

Regards,

Lars

    3 Antworten

    o2_Lars
    • o2_LarsModerator
    • Moderator
    • August 14, 2020

    Hello @Oezaltun,

    do you have any further information what the letter about the payment is about? Does it state that there is an open amount that has to be paid? Is thjere any further information included in that letter? (please don’t copy it here!)

    Regards,

    Lars

    ≋ Schnickschnack. Gedöns. Krams. Spiel, Spaß, Spannung ➤➤➤ g.o2.de/wcr ≋
    O
    Besucher:in
    • Oezaltun
    • Autor
    • Besucher:in
    • August 14, 2020

    I really don’t know what it is about. But translation says it’s an invoice. I paid it today by swifting. I hope there won’t be a problem since the Iban that i gave is not in use anymore. 

    o2_Lars
    • o2_LarsModerator
    • Moderator
    • Lösung
    • August 17, 2020

    Hello @Oezaltun,

    okay, If it is an invoice and you payed the amount that I assume everything will be fine then :-)

    Regards,

    Lars

    ≋ Schnickschnack. Gedöns. Krams. Spiel, Spaß, Spannung ➤➤➤ g.o2.de/wcr ≋
    Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
    © Telefónica Germany GmbH & Co. OHG Telefónica