Hello, please make sure that you do not send any phone numbers here, otherwise they will be visible worldwide.
It sounds like your DSL tariff had a discount that was only valid for 24 months.
f you like, we can see if we can create a discount again when you renew your contract.
However, I can't promise whether this will be the same as before. Would you like exactly the same speed as before, or a faster DSL tariff?
Kind regards
Steffen
@o2_Steffen I am still waiting for an offer.
Thanks!
Hello @Sagi_Guy ,
Great that you are interested in renewing your DSL contract.
I've just checked here and, as Steffen said, the 24-month discount has expired.
I have now sent you an offer for an extension by email.
The old discount is not possible. However, I have included a different discount.
The offer is valid for 8 days, if you like it, you can accept it via the link in the email.
In accordance with the Transparency Ordinance, I would like to draw your attention to our product information sheets,
which you can download and view at https://www.o2online.de/recht/produktinformationsblatt/.
All product details are listed there (without discounts).
Best regards,
Maria
Hello @Sagi_Guy ,
Have you had a look at Maria's offer?
Best regards,
Jenni
Hi @o2_Jennifer
Yes, I saw the offer. It is more expensive by 5eur than what I was paying before, so right now I'm looking for cheaper offers with other companies.
Hello @Sagi_Guy ,
I have seen that you have now found a suitable offer.
I'm pleased that you will continue to be our customer.
Feel free to keep looking around here.
Have you already seen our competition?
Kind regards,
Solveig