Hi @Saad1987,

thanks for your interest in extending your contract.

We would like to check your possibilities. Can you please write a private message at @o2_VVL ?

Thanks a lot.

Loving greetings,

Tobias

Hi @Saad1987,

great that we found an interesting offer for you.

Thanks a lot for your trust.

If you have any further questions, please feel free to contact us here in our English community.

By the way, what do you think about a new DSL-contract? Is this interesting for you?

Loving greetings,

Tobias

Hi thanks for changing but i can’t deactive my other simcard (multicard)the link doesn’t work can you do it for me?also you activated (O2 TV L special) but I didn’t asked for that can you please deactive that too.

thank you for answering

Hi @Saad1987,

thanks a lot for your reply.

According to your wish, I just have deactivated the option “o2 TV L” for you. The deactivation will take place on 21st March 2020. Until then you will not be charged for this option.

In order to deactivate your multicard, I have just sent a private message from @o2_Support to you. Please reply there to the private message.

Thanks a lot.

Loving greetings,

Tobias