Contract change

vor 11 Monaten
23 May 2023
8 Antworten
53 Aufrufe

Guna
Neuling
7 Antworten

Hi,

I would like to change my current contract

From - O 2 my Home L Flex - at any time with a notice period of 1 Month

To- O 2 my Home L Flex - Notice period of 24 Months .

Could anyone help me on this?

Regards ,

Guna

Edit o2_Bianca: Moved from o2 My Home Vertag&Tarife to English o2 Community Broadband&Landline

8 Antworten

o2_Sven
Moderator
13115 Antworten
vor 11 Monaten
24 May 2023

Hello @Guna ,

is there anything that we need to look out for with your contract with the change? Do you maybe have some option like ISDN or o2 TV that you want to change?

Kind regards, Sven

Guna
Autor
Neuling
7 Antworten
vor 11 Monaten
24 May 2023

Hello Sven,

I want to do this change just to reduce my monthly charges for my DSL contract

As currently I pay 34.99 Euro monthly and with this change I see I will pay only 29.99 Euro.

Regards,

Guna

Hello @Guna , 😊

I'll make you a suitable offer for your DSL contract.

Let's switch to the messages. Here you get a message from o2_VVL.
many greetings

Jennifer

Hello @Guna ,
thank you for your quick feedback in the PN. 🤗

I have looked in your account and I can not create the offer you want.

The discount of 10 € per month is a new customer deal. Do you want to stay with your current contract?

greetings Jennifer

Guna
Autor
Neuling
7 Antworten
vor 11 Monaten
25 May 2023

But why its not possible to change the mode of contract?

Hey @Guna ,

As an established customer you are free to change the tariff / contract any time. But without the 10 € per month discount. This deal is for new customers only.. 😊

greetings Jennifer