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Constant DSL disconnects

  • March 11, 2021
  • 1 Antwort
  • 13 Aufrufe
L
Besucher:in

I am in the exact same situation. I cannot work from home during this pandemic because of the disconnects... The agent I had on the phone just made me reset the home box and then send me an email to say the issue is solved. But it's absolutely not. I can't believe we are paying for that.

    1 Antwort

    o2_Matze
    • o2_MatzeModerator
    • Moderator
    • March 18, 2021

    Hi @Lillien41 

    Welcome to our o2 community. 

    Can you give us a brief update on your situation? 

    Are the colleagues from our technical department still checking your connection? 

    Did a technician came to your place to check your DSL Port? 

    Best Regards.

    Matze 

     

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