I am in the exact same situation. I cannot work from home during this pandemic because of the disconnects... The agent I had on the phone just made me reset the home box and then send me an email to say the issue is solved. But it's absolutely not. I can't believe we are paying for that.
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Hi
Welcome to our o2 community.
Can you give us a brief update on your situation?
Are the colleagues from our technical department still checking your connection?
Did a technician came to your place to check your DSL Port?
Best Regards.
Matze
Deine Antwort
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