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I would like to confirm the visit of the technician and the installation of the Internet network. According to your comments everything is ok.
The problem is with the router, which I haven't received yet and had to be sent again.
My order code is EPOS020xxxxxx87

Best Regards

Hello @Flako and welcome to our o2 community :-)

As far as I can see you were already in touch with our DSL customer service. Where my colleagues able to answer your questions? Or is there something left where we should shed some light on? :-)

Regards,

Lars

Since there were no more questions since the contact with ouur customer service I am sure any issue has been resolved :-)

Regards,

Lars

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