Hi, I have been a customer for over 2 years and terminated my o2 contract in August 2024 due to moving.However, I keep on receiving invoices for 1,06 euro each month. I cannot login into my o2 area to see what it is for (it seems that my account was deactivated as neither my email nor former landline number is recognized). What are these hidden charges for? How can I stop them?
Edit o2_Bianca 09.11.24 09:27Uhr: Moved from o2 Home Rechnung to English o2 Community Broadband&Landline
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Hello
Thank you for contacting the community with your question. You are very welcome. If you continue to receive invoices from us, will the amount be deducted from your bank account each month? If not, it may also be a credit balance that you will be informed about on a monthly basis.
Kind regards, Bianca
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