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Hello,

I'd like to change my current 1000 Mbps tariff to 250 Mbps (O2 Home L 250 Flex), ohne Laufzeit. How can I do that? Thanks in advance 

Hello @andreSc ,

are you currently already using a Flex contract or is your o2 Home XXL with a contract duration. If so, has the contract duration already run its course?

 

Kind regards, Sven

Yes, currently I have XXL Flex which is also ohne Laufzeit one.

@o2_Sven feel free to ignore this query (I made a call to support). Thank you 

Hello @andreSc ,

alright, if you already managed to sort out your contract through the hotline and you are happy, then all is well. If there is anything else that we can do, then please let us know.

 

Kind regards, Sven

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