Hello!
I've just subscribed today at an o2 store for a Home M Flex contract for DSL internet, but when looking through my account i find some errors in the personal data that i would like to change :
- There is an accent on my first name, there shouldn't be.
- The registered phone number is made for germany (+49(0)1xxxxxxxxx), while my number is actually french (+33xxxxxxxxx). I'm not sure if the technician will be able to call me to install the DSL connection like this.
I can't install the O2 application yet (google app store refuses to change my country), so i don't see the option to change my personal data online. Is it possible ?
Thank you for the help and for your time.
Best regards
edit: o2_Gerrit 09.04.2024 17:53 Post moved to English O₂ Community: Broadband & Landline