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Hi,

I used the online portal to cancel my contract and have also attached the Abmeldung document to it. But I still have no idea if my contract is cancelled and from what date. Could you please provide me an update regarding the situation?

 

Best,

Utsav

Good morning @Utsav,
welcome to our community 😊
Have you received a confirmation of receipt from us regarding your termination? 
How long has it been since you submitted your notice of termination due to moving abroad?
Kind regards

Kathi


Hi Kathi,

Thank you for your reply.

Yes, I got an automated reply which confirmed the receipt of termination but I am not sure if it's the correct one. I submitted it last week on Wednesday.

 

Best,

Utsav


Hello ​@Utsav ,

Processing a termination abroad takes a little time.
A response can take up to 2 weeks.
Please be patient for a few more days.

Best regards,
Maria


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