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hello,

I am leaving Berlin at 30.4 and I want to cancel my contract. I tried to call customer service but there is no one who speaks English.

My contract is a contract without obligation

I'll be glad to receive your help

@chenga see here.

https://hilfe.o2online.de/english-o2-community-broadband-dsl-70/how-to-do-a-cancellation-of-my-dsl-contract-due-to-moving-abroad-508314

edited: Blablup is right. not read „without obligation“


For Flex contracts (without minimum contract term), the notice period is 4 weeks to the end of a calendar month. You can cancel the contract in text form by letter or fax. If you wish, you can use this form. Please fill it out, sign it and send it to the address given.
No further documents are required for Flex contracts.


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