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cancell contract

hello,

I am leaving Berlin at 30.4 and I want to cancel my contract. I tried to call customer service but there is no one who speaks English.

My contract is a contract without obligation

I'll be glad to receive your help

2 Antworten

Joe Doe
Rang
Benutzerebene 7
Abzeichen +5

@chenga see here.

https://hilfe.o2online.de/english-o2-community-broadband-dsl-70/how-to-do-a-cancellation-of-my-dsl-contract-due-to-moving-abroad-508314

edited: Blablup is right. not read „without obligation“

Bin nur Kunde und versuche anderen nach bestem Gewissen zu helfen / I'm just a customer and try to help others as best I can
B
Rang
Benutzerebene 7
Abzeichen +1

For Flex contracts (without minimum contract term), the notice period is 4 weeks to the end of a calendar month. You can cancel the contract in text form by letter or fax. If you wish, you can use this form. Please fill it out, sign it and send it to the address given.
No further documents are required for Flex contracts.

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