Hello!! Where can I find the 4 digits code on the website for cancel my contract. I don´t have the papers of the contract cause the owner of the flat put this on the trash. Is there is a way to find this code????
cancel mobil contract
You can’t find it online. You can contact the customer support and ask them to send it to you, or you walk into an o2-shop with your identity card.
Hi
welcome to our community. Are we talking about DSL or mobile contract? I just ask because of finding a cancellation request on your mobile contract.So obviously it worked. But there is no DSL according to your contract details. So did you take over a DSL contract on your behalf? If not, you can’t cancel a contract which is not yours.
Waiting for further details.
Greetings
I only make the mobil contract, but I don’t have the contract. So, I was asking if there is another way to find it.
Okay, fine
I resend the four digit code by post. You will receive it within the next days.
Greetings
I don’t live anymore in Germany. Can you send to a friend of mine in Germany???
Unfortunately not
Because of data security it is forbidden. It is like telling someone the PIN of your debit card. Can I assist you in any other way?
Greetings
No
Deine Antwort
Werde Teil der O₂ Community!
- Melde dich bei Mein O₂ an (oder registriere dich schnell)
- Wähle deinen Nutzernamen für die Community
- Erstelle dein Thema oder deinen Kommentar und lass dir schnell und unkompliziert helfen
Anmelden
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.