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Can not see O2 start page after connecting Fritz!Box 6660 to Cable

  • April 26, 2021
  • 1 Antwort
  • 141 Aufrufe

I recevied my router Fritz!Box 6660 last Friday (April 23th). To check whether the installation was successful, I connect the router before my activation day (May 7th). However, the O2 start page is not displayed to me. 

It’s hard for me to call customer hotline because I cannot understand Germany.

What should I do? 

 

Edit o2_Larissa: transfered to English o2 Community: Broadband / DSL

Lösung von o2_Matze

Hi @leslieaj 

Welcome to our o2 Community. Nice to have you. 

Could you ask a german speaking friend to call on your behalf?

I assume thats a easier than calling the hotline and get an english speaking colleague on the line.

Best Regards

Matze 

 

1 Antwort

o2_Matze
  • Moderator
  • Lösung
  • April 28, 2021

Hi @leslieaj 

Welcome to our o2 Community. Nice to have you. 

Could you ask a german speaking friend to call on your behalf?

I assume thats a easier than calling the hotline and get an english speaking colleague on the line.

Best Regards

Matze