How do I order a new Cable modem . I have an existing contract (new) however I did not add the Modem to it as I thought my existing router would work. But it doesn't work with the O2 Cable Internet.
I need a new compatible Modem.
o2_Giulia, 18.10.2023, 13:57: moved from DSL, Kabel & Glasfaser to English O₂ Community: Broadband & Landline
Moin Moin,
buy you own cable modem (if you schuld get it vom TV socket).
If you have DSL (Telefon socket)
than you could buy a 75a1,2,3,9]0.
Or rent from O2, But than you have to pay a one time fee of 49,99€ and P&P 9,99€
And the monthly fee.
Thanks for the reply.
Where can I order/ rent from O2 ?
Call the hotline 089 78 79 79 400.
Or
Hello
welcome to our o2 community 
The cable modem must comply with the technical cable standard DOCSIS 3.1. As rental devices for our cable connections, we offer the Fritzbox 6660 and 6690, as schluej already wrote.
In the following link you will find the current price list, besides others for our rental routers:
O2 my Home Preisliste Privatkunden (o2online.de)
Did you already follow the hint from Sächsin and talked to our hotline? If not, we can order the router for you as well 
Best regards
Cora
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