Hi
I have taken a O2 cable connection and for the past 3 weeks I am only waiting for it to be activated.
i have been given a ticket no. and nobody seems to be knowing what is the issue. no service technician has visited yet, they keep saying he will be coming soon,
I asked for a date and the answer is ASAP. totally unprofessional service and absolutely no positive response.
I think i made a big mistake going with O2.
Gavin
Edit: Thread moved to our english community, o2 Michi 18.07.2024
Hello
Having to wait long for the internet activation is always annoying, i know what you mean. The actiavtion can take a bit, thats nothing to worry about. But could you tell me the ticket number you received?
We can have a look on what the currnet progress says.
I am quite positive, that we will fix that pretty soon 🙂
Best regards,
Paul
Sure the ticket no. is xxxxxxx
Edit: ticket number removed due to data protection, o2 Michi 19.07.2024
Hello
it seems your cable connection is running now, the ticket has been closed.
Can you confirm its working now?
Best regards,
Michi
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