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Änderung des DSL-Tarifs

  • January 26, 2021
  • 2 Antworten
  • 28 Aufrufe
G
Besucher:in

Hello.

Sorry I write in english but i don't speak German. Today I had a technician to connect to the Internet and I realized that I would not get a router.

I ordered "My office L" by mistake without a router.

Is it possible to get a router from you?

Can I change the tariff from My office L to My home L?

Vielen dank!

 

Edit o2_Larissa: transfered to English o2 Community: Broadband / DSL

Lösung von o2_Lars

Hello @gregor6464 and welcome to our o2 community :-)

There is no need to apologize for writing in english, that is exactly what this part of our community wasmade for :-)

If you order a DSL contract and realize you forgot to order a DSL router with it you can get in touch with our customer service to rent one from us ;.)
You also have the possibility to use a compatible router from the free market that supports VDSL (super)vectoring and is not any provider device, so please don’t buy a used Homebox, Easybox or Speedport router since they might not work with your DSL connection.

Regards,

Lars

    2 Antworten

    G
    Besucher:in
    • gregor6464
    • Autor
    • Besucher:in
    • January 26, 2021

    Hello.
    Today I had a technician to connect to the Internet and I realized that I would not get a router.
    I ordered "My office L" by mistake without a router.
    Is it possible to get a router from you?
    Can I change the tariff from My office L to My home L?

     

     

    EDIT: verschoben in Englisch  o2_Maria - merged with existing thread

    o2_Lars
    • o2_LarsModerator
    • Moderator
    • Lösung
    • February 5, 2021

    Hello @gregor6464 and welcome to our o2 community :-)

    There is no need to apologize for writing in english, that is exactly what this part of our community wasmade for :-)

    If you order a DSL contract and realize you forgot to order a DSL router with it you can get in touch with our customer service to rent one from us ;.)
    You also have the possibility to use a compatible router from the free market that supports VDSL (super)vectoring and is not any provider device, so please don’t buy a used Homebox, Easybox or Speedport router since they might not work with your DSL connection.

    Regards,

    Lars

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