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Hello,

I recently signed up for a the DSL service from O2, which will start in April. I’ve received several emails telling me I can login to my O2 account to see the status of the installation and everything, and it says “ Ihren persönlichen Registrierungslink für das Mein o2 Kundenportal haben Sie bereits per E-Mail von uns erhalten “ However I haven’t actually received this email? I made this account manually myself just to post on the forums. How can I link this account I have now to view the status of my order? Can you send me the activation link to my email?

 

Thanks!

 

Edit by o2_Katja: Verschoben in unsere Englisch Community

Dear @AlexamderI745 ,

 

welcome in our Community.

have you received any emails from us in the meantime? Please be sure to check your spam folder to see if they ended up there.

 

Kind regards,

Andrea

Hi,

I have received the email now. However when I click the link it tells me the email is already used so I can’t make an account with the registration, and thus I can’t see my actual order information on this site. How do I delete my account or link my order information to this account? or can someone do it for me?

I posted almost a week ago and nobody has responded. Could you delete my account for me??

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