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Activation Date

  • January 31, 2022
  • 2 Antworten
  • 221 Aufrufe
H
Besucher:in

Hello

 

I have an activation date scheduled for 2 weeks from now. I do not require a technician for installation and it will be done remotely. Is there any possibility to have a sooner connection date? I have called English customer support however did not get any information as the receiver was only speaking in German. 

 

Thank in advance

 

Edit by o2_Katja: Moved to our english community

2 Antworten

B
Legende
Forum|alt.badge.img+20
  • blablupLegende
  • Legende
  • January 31, 2022

I’m sure his answer to your question was “nein”. 

o2_Giulia
  • o2_GiuliaModeratorin
  • Moderatorin
  • February 3, 2022

Hi @HelloDusseldorf,

welcome to our o2 community :relaxed:

Unless otherwise requested, we always set the earliest possible date with the local DSL network service provider. Therefore, it is usually not possible to change the activation date to an earlier date, sorry!

If you would like to check the mobile internet at your adress meanwhile, you can order our test card which is available free of charge for one month with unlimited data volume: Testkarte. Please note that calls to special numbers and international numbers as well as the use abroad are subject to a charge.

Please let us know if you have any further questions.

Best regards

Giulia

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