Moin,

use the Live ceck

https://www.o2online.de/netz/netzstoerung/#id-258134

to check any problems with base station.

As you see ..but still not working and there is not any signal 

5G 

Im freien= outside= really good 

In Gebäuden = inside= bad 

Bollermann you know if I can't use 5G at home what is the matter...and the bad is not a correct word because there is not any signal

You should not use the “only 5G mode” at the moment, because o2 only has "5G non stand alone", active in the network.

5G is available in my area but when I switch the homespot to 5G the is not any signal and not working. . please what I need to do

You should not use the “only 5G mode” at the moment, because o2 only has "5G non stand alone", active in the network.

 

I know that bro also in this option just 4G is working never turn to 5G....also I use this option but internet always is 4G never turn to 5G...always the light is orange never change to green that me the internet is always 4G

5g is here only available outside of buildings

A = eNodeB 177902, only LTE 2100

B= eNodeB 170847, LTE 800, 1800, 2100, and 5G 700, 2100

If you have a window that faces to "B", it would make sense to put the Homespot there.

In the screenshot, your homespot is (sometimes?) connected to “PCI 194”, that is the 5G 700 from “B”. (The 4G come from “A”)

In the screenshot, your homespot is (sometimes?) connected to “PCI 194”, that is the 5G 700 from “B”. (The 4G come from “A”)

 

 

Bro in our apartment there is just two windows and I tried but nothing not change...and next our apartment I can see something like station but I don't know why signal is to weak.. anyway bro thank you so much for your helping...

Hello @Tofiq bayad, welcome at our community.

I am very sorry that the connection is not the best. But i'm glad you've gotten so much help and advice here.

Maybe you can move the Homespot sometimes to get a better connection.

Kind regards, Ines.