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Internet Activation is Getting delayed Sim Card Ordered


Hi

 

My internet Connection was supposed to be activated on 16th November now due to technician delay. It is getting activated on 3rd December. o2 Hot line said meanwhile I can order a Sim card . So I ordered it but the SIM Card only has 3 GB of data. Will they not provide unlimited data till my internet is activated

 

Regards

Richy Antrio


3 Antworten

Benutzerebene 7

Hello @RichyAntrio and welcome to our o2 Community :-)

I am sorry to hear that the activation of your DSL connection was delayed. In cases like this we have the possibility to send a SIM card with an special data optiona actiavted so you can access the internet until the DSL connection is established. Since it is not a special tariff but just an option added to the tariff it may seems like there is just a limited data package available but I am sure you will find that you have a package that should meet your needs :-)

Regards,

Lars

Hi

 

Thank you for your reply @o2_Lars, For deactivating the card after I receive internet do I have to send a letter, or the sim card is automatically deactivated.

 

Regards

Richy Antro J

Benutzerebene 7

Hello @RichyAntrio,

the contract for the SIM will not be deactivated automatically. I recommend writing a letter so it can be deactivated before the free month runs out. I a msure the DSL connection will be up and running at this point :-)

Regards,

Lars

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