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Premature Payment / Contract Termination


if i wish to do an premature/contract termination.Do i have to pay some kind of extra payment like penality,fines or ay other charges

11 Antworten

schluej
Legende
  • July 23, 2023

Moin.

that’s depends:

  • If you have a contract with Flex in the name, no. You can cancel this contract the next Month.
  • If you have a contract with out Flex in the name you have a runtime of 24 Months.
    With in the 24 Month you can only cancel after the 24 Month.
    After this 24 Month you can cancel the contract to the next Month.

For canceling the contract you can use https://info.o2online.de/kuendigung/


  • Autor
  • Besucher:in
  • July 23, 2023

What does flex means ??  They have given me an option to pay early if i wish to. 

I really like to close my contract after 3 months by paying once at all..!  But i have heard that it could cost me more money . Just like an penality or fine when  we do an contract termination


Querdenken
Mitgestalter:in

Eine vorzeitige Auflösung des “my Handy”-Vertrages kostet nichts extra, es fällt nur die noch ausstehende Restsumme des Kaufpreises an.


schluej
Legende
  • July 23, 2023

A contract with flex in the name (e.g. O2 Mobile M Flex) could be canceled at the and of the next month.

All other contracts have a runtime of 24 Month. U are not able to end the contract bevor the end of the 24 Month. Just don’t use the SIM if you don’t want the contract and pay every month.

Not sure if you will get out if you pay the rest at once. So if you pay 20€ and 20 Month are left than you have to pay 400€.


o2_Flo
  • Team
  • July 24, 2023

Hey @Anjalo,
Why do you want to terminate your contract early? Are you possibly moving away?

Greetings,
Flo


  • Autor
  • Besucher:in
  • July 24, 2023

I have bought a laptop with contract without tariff . I wish to end premature my contract within next 4 months .so I wish to know if there any hidden charges or amount, when we close the contract


Sächsin
Legende
  • July 24, 2023

The correct answer has already been given above by @Querdenken 

An early termination of the "my Handy" contract does not cost anything extra, only the outstanding balance of the purchase price is due.


schluej
Legende
  • July 24, 2023

So you have bought hardware and are paying for it in instalments. Yes, you can pay the remaining amount without any extra costs.
If you can see the contract in Mein O2, you can end the contract there. O2 then deducts the remaining amount.


o2_Sven
  • Moderator
  • July 24, 2023

Hello @Anjalo ,

as schluej has said if you just want to pay the remaining installments as soon as possible, then there are no additional fees or costs associated with that.

 

Kind regards, Sven


  • Autor
  • Besucher:in
  • July 24, 2023

Okay , thankyou for the  info all 🤗


o2_Steffen
  • Team
  • July 29, 2023

Hello @Anjalo, Great that you could be helped so quickly here in the community. If you like, please mark the correct answer for you as the solution.

This will help other users in the community who may have the same question.💙

Best regards

Steffen