Hi all,
I have never geard of this website before: blinkogold.de/buongiorno, but it has charged me about 15 euros for the last 6 months.
How can i de-register so that I will not be charged anymore? Also, what is the legal procedure to follow to get this money back?
Thank you in advance for your answers!
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Hi!
Sorry about my englisch. I try to help you:
Blinkogold mobile Unsubscribe
How do you terminate a mobile phone subscription Blinkogogold described on the following page. Go step by step to complete successfully the Blinkogold mobile subscription.
-----------------
Status check:
You have to find out which plan you have subscribed Blinkogold.
You send STATUS (depending on the cost per SMS Mobi wireless contract) at 55455th
-----------------
Speed dial number:
55 455
Greatings
Claudia
Sorry about my englisch. I try to help you:
Blinkogold mobile Unsubscribe
How do you terminate a mobile phone subscription Blinkogogold described on the following page. Go step by step to complete successfully the Blinkogold mobile subscription.
-----------------
Status check:
You have to find out which plan you have subscribed Blinkogold.
You send STATUS (depending on the cost per SMS Mobi wireless contract) at 55455th
-----------------
Speed dial number:
55 455
Greatings
Claudia
Hello,
I spoke to o2 customer care and i was very disappointed with the response. Not only does O2 think it has no responsibility over the fact that 16 Euros very month for the past 13 months, but also that they think it is my fault that I did not complain earlier.
I have learnt my lesson not to trust o2 in future. I am also very disappointed that companies continue to make money by cheating people and I know that I am not the only one who has had this problem.
Very Very disappointed :frowning
I spoke to o2 customer care and i was very disappointed with the response. Not only does O2 think it has no responsibility over the fact that 16 Euros very month for the past 13 months, but also that they think it is my fault that I did not complain earlier.
I have learnt my lesson not to trust o2 in future. I am also very disappointed that companies continue to make money by cheating people and I know that I am not the only one who has had this problem.
Very Very disappointed :frowning
Hello!
Did you at least can unsubscribe? A fault is also with you, if you know it so late. If you control your bills do not? My nephew has not checked his calculations, had entered into a Subscription Jambo and do it only realized 5 months. For this you can make sure o2 do not blame yourself!
Nevertheless, I'm very sorry that things went so badly for you.
regards Claudia
Did you at least can unsubscribe? A fault is also with you, if you know it so late. If you control your bills do not? My nephew has not checked his calculations, had entered into a Subscription Jambo and do it only realized 5 months. For this you can make sure o2 do not blame yourself!
Nevertheless, I'm very sorry that things went so badly for you.
regards Claudia
You can blocked these service from O2 customer care. Call O2 and say you want a "Drittanbietersperre" for your phonenumber.
Hi Claudia,
This is exactly my problem with the o2 customer care service. Instead of finding solutions for your customers and taking responsibility to ensure such things are not repeated, you blame your customers. So many people have had the same problem and if O2 was responsible, it would ensure that their customers dont have to face such problems again and again.
O2 did not ask for my permission before taking this money from my account. O2 conveniently says it has no role to play in all this. then, why does this amount show up as a part of my O2 bill if O2 has nothing to do with it?
I agree that I should have complained earlier, but i did not realise that o2 was ripping money from me as i trusted o2, you are right, it is my fault for trusting o2.
Even more disappointed with your reply...
This is exactly my problem with the o2 customer care service. Instead of finding solutions for your customers and taking responsibility to ensure such things are not repeated, you blame your customers. So many people have had the same problem and if O2 was responsible, it would ensure that their customers dont have to face such problems again and again.
O2 did not ask for my permission before taking this money from my account. O2 conveniently says it has no role to play in all this. then, why does this amount show up as a part of my O2 bill if O2 has nothing to do with it?
I agree that I should have complained earlier, but i did not realise that o2 was ripping money from me as i trusted o2, you are right, it is my fault for trusting o2.
Even more disappointed with your reply...
Hello!
My English is really not very good, so I do not know if I express myself properly!
Have you followed my above way and may unsubscribe? That can not do o2 for you, do you have for yourself!
You can make up a third-party lock. Have you done this before? Unfortunately, it is that O2 is required to withhold your money. You should assume that you want this or that you've done something that these people can get money from you.
For this reason, I think, can not really know what to o2. That the hotline was not nice to you is very sad and I'm really sorry!
regards Claudia
My English is really not very good, so I do not know if I express myself properly!
Have you followed my above way and may unsubscribe? That can not do o2 for you, do you have for yourself!
You can make up a third-party lock. Have you done this before? Unfortunately, it is that O2 is required to withhold your money. You should assume that you want this or that you've done something that these people can get money from you.
For this reason, I think, can not really know what to o2. That the hotline was not nice to you is very sad and I'm really sorry!
regards Claudia
Hi Claudia,
Thank you for your answer. I have called the hotline to de-register, but no-one answered. I will call again tomorrow. I have also requested o2 to disable such services for my phone in future.
But I would also request O2 to take permission from customers before charging them without their knowledge.
Thank you for your answer. I have called the hotline to de-register, but no-one answered. I will call again tomorrow. I have also requested o2 to disable such services for my phone in future.
But I would also request O2 to take permission from customers before charging them without their knowledge.
andante schrieb:
Hello!
My English is really not very good, so I do not know if I express myself properly!
Have you followed my above way and may unsubscribe? That can not do o2 for you, do you have for yourself!
You can make up a third-party lock. Have you done this before? Unfortunately, it is that O2 is required to withhold your money. You should assume that you want this or that you've done something that these people can get money from you.
For this reason, I think, can not really know what to o2. That the hotline was not nice to you is very sad and I'm really sorry!
regards Claudia
sunrise123 schrieb:
Hi Claudia,
Thank you for your answer. I have called the hotline to de-register, but no-one answered. I will call again tomorrow. I have also requested o2 to disable such services for my phone in future.
But I would also request O2 to take permission from customers before charging them without their knowledge
Hello sunrise!
I have yet to find something that can maybe help you. I hope your German is better than my English!KLICK MICH!Good luck!
andante schrieb:Hallo Claudia, der "KLICK ME"-Button funktioniert leider nicht :frowning . Vielleicht kannst du den Link nochmal einstellen.
Hello sunrise!
I have yet to find something that can maybe help you. I hope your German is better than my English!KLICK MICH!Good luck!
gruß, zündi
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