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My active tarif options are shown as:


  • o2 my Prepaid Data Pack XL
  • Datenautomatik loop

However, my Verbrauchs-Check shows that I have an active o2 my Prepaid S.



Last month I was charged:


  • 19.99 EUR on 01.08
  • 9.99 EUR on 16.08
  • 15.00 EUR on 21.08
  • 19.99 on 29.08

Is this correct?




  • 19.99 EUR on 01.08 <-- Prepaid Data Pack XL
  • 9.99 EUR on 16.08 <-- Prepaid S
  • 15.00 EUR on 21.08 <-- Loop
  • 19.99 on 29.08 <-- Prepaid Data Pack XL

If so, please cancel my Prepaid S! And can someone tell me what I'm paying for with the loop???
Hi @rowirish ,



sorry for the delayed reply. 😞 If you only want to keep your "o2 my Prepaid Data Pack XL" I can cancel the "o2 my Prepaid S" package. At the moment both packs will be charged in case of enough credit on your card.



Best regards,

Michi

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