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Mobile contract cancellation

  • September 27, 2018
  • 3 Antworten
  • 115 Aufrufe

I am leaving Germany and I wish to cancel my mobile contract and I also ready to pay full amount of the phone. So regarding that I don’t know how to proceed could you someone guide me through this thing. Thank you

3 Antworten

  • September 27, 2018
Hi!

You should read the following document carefully: https://static2.o9.de/blob/12985654/v=9/Binary/contract-cancellation-moving-abroad-download.pdf
If you can get all the documents, then the mobile phone contract (only the tariff) can be terminated prematurely.

To end your o2 my Handy contract prematurely and to pay the remaining installments at once, please look at the following page: https://www.o2online.de/ecare/?contentId=vertragsaufloesungmyhandy

  • Autor
  • Besucher:in
  • September 28, 2018
Is it possible to cancel only the mobile number and to keep the phone contract as it like.because I have both phone with number contract.

o2_Kurt
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  • Moderator
  • September 30, 2018
Hi Gokul,

that will work. The linked Document is only for the tariff. :)
A German Bank account would still be required for the Phone Contract (o2 My Handy). If that´s no problem, just leave it as it is.

Viele Grüße,
Kurt