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Since we came back from our holiday, the mobile phone Internet is not working properly in our area. We have alot of difficulties in accessing the Internet, we have to go outside of our home to get access to the Internet however previously everything was good.

Hello @Wedel42,

Welcome to the o2 Community.😊

It's not great that you have a poor connection since returning from vacation. Have you checked the Live Check to see if there is currently a fault for your location?

Kind regards, Lea


Hello @Wedel42,

even if you haven't replied so far, I wanted to ask you about the current status!
Is your connection working again without any restrictions?

If we can still support you or if questions arise - please contact us again here 🤗

Best regards
Daniela

 


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