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Hello O2 community, I have extended and downgraded my contract from Free M Boost to S Boost Plus. Both offered Connect Option. I got a free sim card and datacard. However, I don’t remember my data card ever worked.

1. The Datacard appears on my plan so it should work right?
2. Do I need to activate my free Data card for it to work? Do I need to activate it on another phone or can I just insert in and use the data directly?

 

Edit o2_Sven 16.05.2024/19:12: Moved thread from o2 Mobilfunk: Vertrag & Tarife to English o2 Community: Mobile

If you see the data card in My O2, it no longer needs to be activated. You can use them at any time.

Hello all, I just test and input the original PIN but the PIN doesn’t work. I have only 1 try now. I did remember it also didn’t work right at the beginning with Free M Boost. At that time I didn’t need it but now I do. What should I do now?

Edit o2_Sven 16.05.2024/19:11: Removed personal information

Hello @Chillitan, from your first text I understand, that you got a brand new DataSIMCard. Therefore you should also have received a new PIN and PUK. They are listed on the CardTray.

Can you check this please and update me here?

Kind regards, Ines.

Hello Ines, I have called the hotline and had to reset my PUK and enter a new PIN. It works now. Thank you!

Edit o2_Cora 23.05.24: Vollzitat entfernt

Thank you @Chillitan for your feedback. 😊

I'm really glad to hear that you were able to find a solution with our hotline.

Is there anything else I can help you with, please don't hesitate to let us know.

Kind regards 💙

Steffen

 

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