Hello @Shreya ,

you won´t need a code, only the permission to export the number, the “opt-In”.

The Opt-In is not set, you can now request the import on the side of the new provider.

The Opt-In is set for the next 30 days. Please make sure, that there are enough funds available for the transfer.

Viele Grüße,

Kurt

Thank you, my issue was solved and I don’t need to port my old number anymore. 

Hi @Shreya ,

thanks for the quick reply!

If you want to deactivate the card, please use this form:

https://static2.o9.de/resource/blob/70982/04121d8037b6f6e79a78ce3365339c64/prepaid-guthabenauszahlung-download-data.pdf

Remaining funds will be transfered to the given bank account.

Have a nice weekend!

Viele Grüße,

Kurt

Thank you. No I dont’t want to deactivate my sim. 

Hi @Shreya, okay, i am glad that you will stay at o2.

Since you won´t cancell the contract everything is clear.

Kind regards, Ines.

I want to port my number from O2 to other operator , how to get Porting Authorisation Code number ?

Hello @Tejpal , 

welcome to our community! 

You don´t need a code for the porting.

You can send us a porting statement via Mein o2. 

This can be also very helpful for you: 

If you have further questions, we are happy to help you. 

Best regards, 

Manuela