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Transfer of O2 number to different provider

  • June 26, 2024
  • 5 Antworten
  • 58 Aufrufe
A
Besucher:in

Hello, I want to transfer my mobile number to another provider. Could you please help me on this issue?

Edit o2_Antje: Moved from Prepaid to English Community / 26.06.2024

Lösung von Bumer

You release your prepaid phone number in the o2 app.

 

    5 Antworten

    Bumer
    Legende
    • BumerLegende
    • Lösung
    • June 26, 2024

    You release your prepaid phone number in the o2 app.

     

    o2_Cora
    o2_Cora
    • o2_CoraTeam
    • June 26, 2024

    Hello @alperenavsar, 

    I see that Bumer has already given you a great guide here 😀

    Did everything work out with the phone number release? Or do you still need support?🙂

    Best regards
    Cora

    A
    Besucher:in
    • alperenavsar
    • Autor
    • Besucher:in
    • July 4, 2024

    Hi, unfortunately it is not working.

     

    Bumer
    Legende
    • BumerLegende
    • July 4, 2024

    what exactly isn't working? Is the SIM card still active? What is displayed in the customer portal?

    o2_Michi
    • o2_MichiModerator
    • Moderator
    • July 5, 2024

    Hello @alperenavsar 😊

    it seems our server was temporarily not available. Could you open the mobile number portability site in the meantime or is it still not working?

    Best regards,

    Michi

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