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Transfer of O2 number to different provider


Hello, I want to transfer my mobile number to another provider. Could you please help me on this issue?

Edit o2_Antje: Moved from Prepaid to English Community / 26.06.2024

Lösung von Bumer

You release your prepaid phone number in the o2 app.

 

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5 Antworten

Bumer
Lehrling
  • 22797 Antworten
  • Lösung
  • 26. Juni 2024

You release your prepaid phone number in the o2 app.

 


o2_Cora
  • 1772 Antworten
  • 26. Juni 2024

Hello @alperenavsar

I see that Bumer has already given you a great guide here 😀

Did everything work out with the phone number release? Or do you still need support?🙂

Best regards
Cora


  • Autor
  • Neuling
  • 1 Antwort
  • 4. Juli 2024

Hi, unfortunately it is not working.

 


Bumer
Lehrling
  • 22797 Antworten
  • 4. Juli 2024

what exactly isn't working? Is the SIM card still active? What is displayed in the customer portal?


o2_Michi
  • Moderator
  • 19801 Antworten
  • 5. Juli 2024

Hello @alperenavsar 😊

it seems our server was temporarily not available. Could you open the mobile number portability site in the meantime or is it still not working?

Best regards,

Michi


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